Refund policy

FemiClear Return Policy 

FemiClear products ordered on must be returned in the US within 45 days of the order’s purchase date to be eligible for a refund. In the event of a return, refunds will be processed back to the original payment method. Shipping fees are non-refundable.


  • orders outside of the 45-day return window are ineligible for a return, exchange, or store credit
  • Shipping charges are non-refundable and are not refunded in the event of a return
  • Refunds can only be processed back to the original payment method. In the event we're unable to refund back to the original form of payment due to a cancelled/expired credit card or closed bank account, store credit will be issued that can be applied to future orders.
  • Orders purchased with a Buy One Get One (BOGO) offer or Bundles must have all items returned to receive a full refund. Returning part of an order will result in a partial refund. 

To start a return, please contact us here with your order number.

FemiClear Return Policy for Items Purchase In Store

For FemiClear products purchased in-store, please review our Guarantee Policy for more details.